Postage, Handling, Freight and Delivery
- We deliver our standard and express post parcels via Australia post. Some parcels will require a signature at the time of delivery. Therefore someone must be present to accept the package. For this reason we recommend if possible, to deliver to an address that will be manned during business hours.
- Other delivery methods may be available and the difference in cost will be at your expense.
- Delivery charges for Online direct retail orders/sales valued at $450 & under within Australia will be quoted at the time of checkout.
- Freight charges for export orders will be quoted at checkout or prior to dispatch. These postage prices are for delivery in AUSTRALIA only. Any other countries will be quoted a new postage price
- Wholesale orders - Delivery/Postage charges will be applied on an individual order basis and be confirmed at the time of dispatch.
- A flat delivery fee of $20 applies to all orders picked direct from our merchandise trailer by Wholesale customers.
- Once orders are received, they are processed, packed and shipped as soon as possible.
- The length of time it will take for you to receive your order will depend on where you live. Please allow 21 days for delivery. Express post is available, however pricing varies on weight and postcode.
- Most orders are despatched within 72 hours, however this may be slightly longer in peak periods and is dependent upon product availability.